Seamlessly support your community across multiple channels from one powerful and secure dashboard
Use our Telegram, Twitter, Web Chat and Discord Ticket Bot to support your customers on all their favorite channels, from one place.
No more DMs. Using Mava’s web chat and official integrations, protect your community from scammers and fake customer support reps by providing a trusted, private and secure channel of communication with verified reps.
Stay on top of issues and conversations via status updates and reminders. Automatically assign categories and assign each ticket to the right team member.
View transaction history and on-chain activity to streamline support queries. Understand your customer’s profile, how experienced they are and how much engagement they have had with your products and services.
Use Mava's AI Bot to automatically answer common questions in your public Discord channels.