Seamlessly support your community on Discord with Mava’s powerful AI bot and ticket system
Mava is the ultimate Discord support bot, saving you hours of time by automatically answering frequently asked questions, 24/7. Link your knowledge base or FAQ to our advanced AI system and Mava’s AI will respond in any public Discord channel.
Mava isn't just an auto-responder, it can also be used as an AI-powered ticketing system, to help your team organize, track and automate customer support.
Auto-tag and categorize tickets, assign different team members and respond on-the-go with the Mava mobile app. Mava uses secure private threads, so you will never hit a ticket limit, unlike other Discord ticket bots.
Grow beyond Discord. Mava also enables you to connect your website and Telegram to the Mava dashboard, using the Mava web chat and Telegram bot. Setting up this integration takes under 5 mins and you can securely respond to your users from the Mava dashboard, wherever they message from.
Understand your community like never before with rich community insights, such as commonly asked questions alongside a full suite of customer support metrics such as ticket volumes, response times and the quality of support you are providing (CSAT).