AI Customer Support Bots vs Developing Your Own GPT Bot

Slack vs Discord: Choosing the Right Platform for Your Community

6 Discord AI bots to enhance your server

6 discord ai bots to enhance your server, with picks for moderation, support, chat, and image creation plus notes on discontinued tools.

How to optimize your knowledge base for AI Bots

An intro to community-driven companies

Discord Channel, Category & Thread Limits Explained

Everything you need to know about Discord Channel, Category and Thread limits. If your Discord ticket bot isn't working, it might be related to Discord's channel limits. Mava’s Discord Ticket Bot won’t stop working once you exceed the channel limit and greatly improves on existing Discord ticket systems and tools. 

A guide to BD & lead generation in web3

How to get a job as a web3 community manager

Becoming a web3 community manager requires a strong understanding of web3 technologies, a solid understanding of customer support tools (e.g. Mava), excellent communication skills, and a passion for building and maintaining relationships within decentralized communities. By building your knowledge, developing your skills, and networking within the industry, you can increase your chances of finding a job in this exciting and rapidly growing field.

Intro to Telegram 'Topics' and customer support via Telegram

Using this new topics feature, supporting huge Telegram communities will become much easier for the admins and users. It will help keep chats easy to read, and any group with over 200 members can now enable topics and create separate spaces for any subject.‍ It also means you can now easily provide customer support to your community using the Mava Telegram bot within a separate topic within your group chat.